FAQ / Troubleshooting

Sections
General Windows Specific macOS Specific Linux Specific
If a specific question or issue you have is not detailed here, the following methods can be used for support:
  • Joining the "Team Rush" Discord server and stating your issue in the #project-r-support channel.
  • As a final resort, messaging or tagging the developer directly on one of two social media platforms:

General

I'd like to throw some money your way or buy you a coffee or beer for your work on this. How can I do that?

I appreciate the sentiment, but I'm not accepting any compensation related to this project.

Instead, I recommend donating to something related to the preservation of classic video games:

The Internet Archive has been instrumental in my work on ProjectR with its preservation of classic software and development manuals.

Could you port this to XYZ please?

Short answer is no, not at this time.

However, if the device is Linux-based and supports at least Vulkan 1.2, such as an ARM-based SBC similar to a Raspberry Pi or a non-Android portable device, please contact me and I can look into how best to support it.

Currently, the Raspberry Pi is not supported due to missing a single Vulkan extension. Once the block for VK_EXT_descriptor_indexing under the Broadcom v3dv column turns green here, then I will start including it in releases, assuming there are no other compatibility issues.

Where can I find the log files for the game?

Depending on your operating system, they can be found in the following locations:

  • Windows: %LOCALAPPDATA%\ProjectR\Logs
  • macOS: ~/Library/Application Support/ProjectR/Logs
  • Linux: ~/.local/state/ProjectR/logs
When I try to start ProjectR, it complains it "Failed to find a suitable GPU."

ProjectR requires Vulkan 1.2 support along with a few optional extensions. Depending on your system and hardware, it's likely that either your GPU drivers need to be updated or you have a GPU that is too old for ProjectR.

  1. The recommended first step is to ensure your GPU drivers are up-to-date. The following links should provide a way to download and install the latest version of the drivers for your graphics card.

  2. If your graphics drivers are up-to-date and the game still does not start, it is likely that your device is not supported. There are no plans to support alternative rendering backends (DirectX or OpenGL) at this time.

    However, feel free to contact me and I can investigate if there is a potential workaround or solution to the incompatibility you are encountering.

Windows Specific

After installing ProjectR, when I try to start it, nothing happens.

These are a few steps to start with trying to determine the issue.

  1. Verify that you have the latest Microsoft Visual C++ Redistributable. This should have been installed as part of the installation process but if you denied the Administrative prompt, you'll have to install it manually. This can be downloaded directly from Microsoft here.
  2. Next, ensure your GPU drivers are up-to-date. If your drivers are very old, they may not have basic Vulkan support and may cause the game to not start.
  3. If the game still does not start, please join the "Team Rush" Discord server (#project-r-support) for help in determining the issue.

macOS Specific

Nothing at the moment.

Linux Specific

Nothing at the moment.

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